Sara Sharrock - CEO (2022)

Sara joined Empower in November 2022. She is a qualified accountant and has worked in finance for over 35 years . Sara has over 20 years experience in the social housing sector working at a senior/executive level and was previously Executive Director of Resources at Salix Homes in Salford.

Sara is responsible for the efficient management and delivery of the Association’s Corporate Strategy in ensuring quality services and safe & sustainable homes, she has specific responsibility for finance and governance & risk.

Michelle Lee - Operations Director (2003)

Michelle has been employed by EHA since 2003, when the company started trading.  Michelle has experience in Rent Management and oversees the day to day running of the office.  Michelle has the following housing qualifications: Chartered Institute of Housing Level 3 National Certificate in Housing, AAT Level 2 Certificate in Accounting, and BA in International Hospitality Management.

Michelle is responsible for leading across housing management, responsive repairs, strategic asset management and development and compliance with the Consumer Standards

Nicola - Housing Manager (2006)

Since starting with EHA Nicola has experience with working within the Maintenance, Housing Management and the Rent Departments.  Nicola has holds a CIH qualification for Supported Housing.  Nicola now leads the Rents & Housing Management department and is EHA’s Complaints & Safeguarding Officer .

Nicola also holds a Level 4 Diploma in Counselling and Psychotherapy.

Sharon - Development & Compliance Manager (2007)

Since starting with EHA Sharon has worked in within the Maintenance, Rent and Development Departments as well as providing housing related support to all tenants. Sharon continues to work alongside John in the development and also oversees the implementation of Compliance whilst liaising with the relevant departments.  Sharon has received a CIH qualification for Housing, Advice and Information.

Steve Clarke - Property Manager (2024)

Steve’s role as Property Manager is to ensure all our homes are maintained to the highest standards and that they are compliant with current legislation.  Steve is responsible for responsive repairs and strategic asset management, including our in-house maintenance team. He has over 25 years’ experience in social housing,  in client activities and specialist contractors working on social housing properties. Steve is a time served joiner and holds the following qualifications – MCIOB status HND in Construction and the Built Environment , Nebosh and City and Guilds Training certificates in Fire Risk , Safety Simplified and Manual Handling Trainer.

John - Development & Facilities Manager (2017)

Since joining EHA John has worked within the Development department overseeing the development phase for all newly aquired properties. John has a wealth of knowledge in the supported living sector.

John holds a HNC qualification in Building Studies and is an incorporated member of the Association for Project Safety (IMaPS)

Margaret - Purchase Ledger Clerk (2012)

Margaret has been working with EHA since 2012 starting in the Maintenance Department, Margaret moved into our accounts department in 2016. Margaret holds an AAT Level 2 qualification in Accounting.

Samantha - Housing Tenant Support Officer (2020)

Samantha joined EHA in January 2020 as a Housing Tenant Support Officer providing support within both Rents and Housing Management departments.  Samantha now works within the Rents department assisting with housing benefit queries and providing support for all new tenancies and housing benefit claims.  Samantha holds a certification in Fire Safety and is a designated Fire Officer.

Catherine - Housing Tenant Support Officer (2021)

Catherine joined EHA in October 2021 as a Housing Tenant Support Officer providing support within the Rents department.  Catherine assists with housing benefit queries along with providing support for all new tenancies and housing benefit claims.

Richard - Housing Tenant Support Officer (2021)

Richard joined EHA in November 2021 as a Housing Tenant Support Officer providing support within the Housing Management department.  Richard assists with housing management queries and completes Performance Review Visits to all properties within our portfolio. Richard holds Mental Health First Aid and NEBOSH qualifications.

Rachel - Facilities Officer (2015)

Rachel has been working with EHA since 2015 in the Maintenance Department, as well as providing housing related support to all tenants.  As part of her role, Rachel, plans day to day and routine maintenance repairs, as well as stock conditions and gas safety inspections. Rachel holds a certification in Fire Safety and is a designated Fire Officer.

Jonathon - Maintenance Officer (2022)

Jonathan joined EHA in April 2022 as a Maintenance Officer and worked within the IT profession prior to taking his post with us.

As part of his role, Jonathan, plans day to day and routine maintenance repairs, as well as stock conditions and gas safety inspections.

Lesley - Maintenance Officer (2022)

Lesley joined EHA in April 2022 as a Maintenance Officer and has worked within the housing sector for 15 years and holds CIH qualifications Level 2 & 3. As part of her role, Lesley, plans day to day and routine maintenance repairs, as well as stock conditions and gas safety inspections.

Carol - Office Administrator (2021)

Carol joined EHA in November 2021 as the office Receptionist providing administrative support to all departments.  Carol holds First Aid, Site Management Safety Training Scheme and Construction Safety Certification Scheme qualifications and is a designated First Aider.

Carl - Grounds Maintenance Operative (2018)

Carl joined EHA in March 2018 as a Grounds Maintenance Operative and carries out external gardening works to all of our locally based properties. He has a wealth of experience within the gardening & maintenance field.

Carl holds PA6 & PA1 for hazardous spraying, Health & Safety CSCS card and is a qualified first aider.

Andy - Maintenance Technician (2021)

Andy joined EHA in July 2021 as a Maintenance Technician and carries out the day-to-day repairs and maintenance to all of our local properties as well as properties further afield.

Andy holds a Health & Safety CSCS card (General Operative).

Dominic - Maintenance Technician (2022)

Dominic joined Empower Housing in July 2022 in the maintenance department as a technician with a varied set of skills including experience in construction.

Dominic has completed PAT and Legionella awareness courses to enable him to carry out compliance checks to our properties.

Stan - Maintenance Technician (2022)

Stan joined Empower in August 2022 as a maintenance technician and carries out general day to day repairs.

Stan holds a NVQ level 2/3 in both joinery and painting & decorating. He has experience in the housing sector having previously worked as a joinery technician for many years.