Policies & Procedures
Empower Housing Association has a number of policies that outline what we do and why we do it. You can find out more about some of our key policies on the list below.
Adults and Children Safeguarding Policy
Aids & Adaptations Policy
Anti-Social Behaviour Policy
Application for Housing Policy
Asbestos Management Policy
CCTV Policy
Compensation Policy & Procedure
Complaints & Feedback Policy
Complaints self assessment - Ombudsman's complaint handling code
Contractor Competency Policy
Data Privacy Notice - Tenants
Damp, Mould & Condensation Policy
Domestic Abuse Policy
Electrical Safety Policy
Environmental Policy
Equality & Diversity Policy
Fire Safety Management Policy
Furniture Renewal Policy
Gas Safety Policy
Health & Safety Policy
Income Collection and Arrears Policy (Tenants)
Legionella Management
Lift Safety Management Policy
Modern Slavery & Human Trafficking Policy
Procurement and Contracts Policy
Reasonable Adjustments Policy
Rent Setting Policy
Repairs Policy
Temporary Decant Policy
Tenant Engagement Strategy
Tenancy & Tenure Management Policy
Value for Money Strategy
Void and Letting Management Policy
Contact Us...
Want to talk to someone?
Give us a call on:
Emergency only:
Empower Housing Association Ltd.
33-35 Hollinshead Street,
Chorley, Lancashire, PR7 1EP
33-35 Hollinshead Street,
Chorley, Lancashire, PR7 1EP
Parking: Limited parking available at the back of the building on Empower’s private car park. With two allocated disabled parking bays to the front of the building. On-street parking is available for up to an hour. There are also pay and display car parks nearby.
Accessibility: Empower’s offices have widened doorways to reception and level access ramps to the main entrance.
Who we work with...
