Policies & Procedures
Empower Housing Association has a number of policies that outline what we do and why we do it. You can find out more about some of our key policies on the list below.
Aids & Adaptations Policy
Anti-Social Behaviour Policy
Application for Housing Policy
Asbestos Management Policy
CCTV Policy
Complaints & Feedback Policy
Contract & Procurement Policy
Contractor Competency Policy
Data Privacy Notice - Tenants
Damp, Mould & Condensation Policy
Domestic Abuse Policy
Electrical Safety Policy
Environmental Policy
Equality & Diversity Policy
Fire Safety Management Policy
Furniture Renewal Policy
Gas Safety Policy
Health & Safety Policy
Legionella Management
Lift Safety Management Policy
Neighbourhood & Communities Policy
Reasonable Adjustments Policy
Rent Setting Policy
Repairs Policy
Safeguarding Policy
Temporary Decant Policy
Tenancy & Tenure Management Policy
Tenant & Neighbourhood Strategy
Value for Money Strategy
Void & Lettings Policy
Complaints self assessment - Ombudsman's complaint handling code
Modern Slavery & Human Trafficking Policy
Income Collection and Arrears Policy (Tenants)
Safeguarding Adults and Children Policy
Contact Us...
Want to talk to someone?
Give us a call on:
Emergency only:
Empower Housing Association Ltd.
33-35 Hollinshead Street,
Chorley, Lancashire, PR7 1EP
33-35 Hollinshead Street,
Chorley, Lancashire, PR7 1EP
Parking: Limited parking available at the back of the building on Empower’s private car park. With two allocated disabled parking bays to the front of the building. On-street parking is available for up to an hour. There are also pay and display car parks nearby.
Accessibility: Empower’s offices have widened doorways to reception and level access ramps to the main entrance.
Who we work with...
