We are committed to providing an excellent service to all our customers and we welcome all feedback. If you are pleased with our services, please let us know. We will use the information to thank our staff or contractors.

We are very happy with the level and standard of service we are receiving from Empower Housing. The communication has been excellent and the support that Empower Housing provide to them as a care provider and the tenants is so much more over and above to that which we receive from other Supported Housing Providers

Thera East, Support Worker, Basildon

Empower Housing are very good at communicating and keeping me updated. Should I have any issues Empower's response times are excellent. Recently my boiler was not working, so I contacted Empower and they came out the very next day to fix it. Empower's staff are very friendly and always call me back quickly when I have reported something. My garden is also maintained by Empower and the gardener listens to my requests and is also very friendly. Thank you for your help over the years.

Tenant, single person scheme, Accrington

Contact Us...

    Want to talk to someone?

    Give us a call on:
    Emergency only:
    Empower Housing Association Ltd.
    33-35 Hollinshead Street,
    Chorley, Lancashire, PR7 1EP

    Parking: Limited parking available at the back of the building on Empower’s private car park. With two allocated disabled parking bays to the front of the building. On-street parking is available for up to an hour. There are also pay and display car parks nearby.

    Accessibility: Empower’s offices have widened doorways to reception and level access ramps to the main entrance.

    Who we work with...

    Chartered Institute of Housing Platinum Partner Logo