Our Commitment to Our Tenants
Our Service Standards
We have worked with a group of tenants to develop a set of service standards to make it easier for you to understand the high level of service to expect from us and to help you hold us to account.
We will regularly check we are meeting our service standards and provide bi-annual updates on our performance within our tenant newsletters.
If you feel our services are not meeting our standards, or they could be improved, please get in touch with our Housing Management Team to make a suggestion or complaint – HM@empowerhousing.org.uk
About Empower
Contact Us...
Want to talk to someone?
33-35 Hollinshead Street,
Chorley, Lancashire, PR7 1EP
Parking: Limited parking available at the back of the building on Empower’s private car park. With two allocated disabled parking bays to the front of the building. On-street parking is available for up to an hour. There are also pay and display car parks nearby.
Accessibility: Empower’s offices have widened doorways to reception and level access ramps to the main entrance.
Who we work with...
