Your Voice, Your Choice

Coming soon – information in a friendly pictorial format with less words to help you understand your tenancy agreement and the services we provide as your landlord.

Tenant Newsletters

Our tenant newsletters are sent out to tenants twice a year.

Tenant newsletters bring you our latest news, as well as: an in-depth look at some of the services we can provide to you, opportunities to have your say and get involved in decision-making, and a spotlight interview with one of our colleagues. Please click here to read or download your recent newsletters

Tenant Competitions

From time to time we host tenant competitions, to celebrate community spirit and encourage tenant involvement.   Please click here to see our latest competition and how you can enter.

Home Contents Insurance

It is a good idea for our tenants to consider home contents insurance to cover their possessions against fire, theft and other risks, such as accidental damage. If something happens to destroy or damage possessions, some of which may be essential, it can cost a lot of money to replace those items. This is of particular concern given the increased cost of living.

Contents insurance can provide peace of mind, that in these instances, they would be able to have items replaced or repaired.  Please click here to find out more.

Services provided to our tenants

  • Assistance with claiming benefits
  • Arranging contractors
  • Maintaining your home in an appropriate condition
  • Arranging the servicing and repair of appliances
  • Arranging and monitoring recurrent household tasks
  • Maintaining the safety and security of your home
  • Adaptations for disabilities
  • Assistance with budgeting
  • Advice on moving on
  • Advising and assisting with neighbourly relations
  • General counselling and support
  • 24-hour helpline to all tenants
Empower Housing Association services graphic

Contact Us...

    Want to talk to someone?

    Give us a call on:
    Emergency only:
    Empower Housing Association Ltd.
    33-35 Hollinshead Street,
    Chorley, Lancashire, PR7 1EP

    Parking: Limited parking available at the back of the building on Empower’s private car park. With two allocated disabled parking bays to the front of the building. On-street parking is available for up to an hour. There are also pay and display car parks nearby.

    Accessibility: Empower’s offices have widened doorways to reception and level access ramps to the main entrance.

    Who we work with...